White papers

This white paper was developed for AIIM and provides a number of steps to be followed when looking to use ECM to "Go Green"

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Change and communications management is recognised as the most important aspect when implementing document or records management initiatives.  This white paper provides guidance on how to develop the plan.

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This guide gives detailed steps that should be followed when developing a records retention program.

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Although it was last updated in 2003, this still remains one of the best retention guides available.  Please do not rely on it in it's entirety as it is not up-to-date, but it does provide a very useful starting point in developing a retention schedule.

View the retention guide