The records manager of today cannot afford to sit in the basement, archives or registry and hope that all the records of the organisation will magically appear at their counter, just waiting to be declared and incorporated into the records system. The creation of records is largely decentralised, hence the records manager needs to get out there, and engage with the organisation's staff. This presentation discusses some of the "new" skills records managers need to acquire to remain relevant to the business.
Click on the link for access to the records manager skills presentation.